It was love at first sight!
To get a better insight into what this partnership entails, we have asked AKOA to answer some questions about challenges we can solve together, the future of automation, and the benefits of this collaboration for each party.
Why did you decide to become a FireStart Partner?
FireStart offers an easy-to-use iBPM tool for designing and documenting processes as well as workflow tools for executing processes. Apart from documenting your processes and gaining an overview, you can also manage them and connect other automation tools such as UiPath, BluePrism, or Abbyy.
What are the specific business challenges that can be solved by the joint expertise of AKOA and FireStart?
With FireStart, customers can model their processes and map workflows. This is a great start for further automations which are autonomously executed by unattended bots provided by AKOA. The seamless connection between FireStart and RPA Tools sets the base for complex workflows, e.g. handling of invoices, onboarding of new employees, and other administrative tasks, etc.
How do you see the future of RPA and BPM and what do you believe are the synergies of combining the two solutions?
BPM offers the possibility to document and discover processes. Workflows are managing the processes, whereas RPA frees the employees from repetitive, tedious tasks and executes processes autonomously whenever needed, regardless of timing (24/7). The combination is the missing link between organizational processes and the automated processes.
How does the combination of AKOA and FireStart create an ideal solution for customers?
Both companies focus on easy-to-use solutions for their customers. While FireStart offers the possibility to design, document, and manage business processes, AKOA contributes their automation expertise and state of the art technologies like RPA (robotic process automation), chatbots, etc.
Therefore, the clients do not have to deal with the technology in the background and are able to have an overview from top-level processes to detailed automation solutions with easy integrations into daily business.
What are your expectations for the future partnership of AKOA and FireStart?
Connecting the technologies and needs with a customer-centric approach. This means, being able to start with the business processes and integrate automation afterward, as well as the other way round. Establishing best practice use cases to stand out from our competition. Focusing 100% on process automation also needs the business processes and a human point of view.
What benefits does this partnership bring to AKOA?
Despite the overview of processes, the continuous management is essential to keeping processes alive. Therefore, the iBPM Suite can contribute to evolving further automation projects.