The SGS Austria Controll-Co GmbH replaces paper forms with interactive and mobile workflows and faces the industry 4.0 reality by using FireStart.

Quality is our Business - FireStart our BPM System

The SGS Group is the world’s leading company in the fields of examining, testing, verifying, and certifying. The company represents a worldwide standard for quality and integrity. With more than 90,000 employees, the company runs a global network of more than 2,000 subsidiaries and laboratories. SGS has been operating in Austria since 1950 and is present at six locations.

SGS’s core competencies (examining, testing, verifying, and certifying) are continuously improved and constitute the foundation for the corporation’s business success. Its sustained growth in the future is only possible if SGS continues to do everything possible to be the most competitive company and continuously provide unmatched service to customers all over the world.

An SGS employee filling out a test report.

The FireStart BPM Suite offers SGS a portal in which all processes and important information and documents about the processes are available at a glance. The integrated version and
rights management system ensures that only up-to-date, valid information is shown. Saved test and approval workflows support ongoing improvement of the central process database.

Industry 4.0 is going to make a fundamental change in the industry. For SGS it is not a hype, it is more and more reality that we need to face. To be successful, you can’t afford sheets of paper and uncoordinated workflows in the future. With the FireStart BPM Suite we are perfectly prepared for the future.

Bernd Gottinger, Business Manager SGS Industrial Services



Quality and process management


At a glance

  • Personalized and touch-optimized process portal
  • Version and rights management
  • Testing and approval workflows
  • Responsive design


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