Consulting & Services – Tailored BPM Implementation
From analysis to operations: We support you in process digitization – as a full-service partner or as a consultant at your side.
From Strategy to Support: Your Success, Our Mission
We support you at every step of your process digitization – from the initial analysis to ongoing optimization. You decide how much support you need.
How would you like to work?
Three models, one goal: successful process digitization. Choose the approach that suits you.
Complete Support – We Take Over the Project from A to Z
Want to focus on your core business? We take over complete project responsibility – from the initial analysis to ongoing operations. Benefit from our experience from hundreds of projects.
Consulting & Enablement – You Implement, We Support
Want to get hands-on but have experts at your side? We accompany you with best practices, workshops, and code reviews – you remain in control of your project.
Hybrid Collaboration – The Best of Both Worlds
You handle planning and testing internally, we take care of technical implementation. Perfect if you want to build know-how in-house but save time on implementation.
Requirements
Enablement
Implementation
Go-Live
Optimization
Support
Project Phases Overview:
What you get:
We analyze your requirements and define clear goals together
Agile implementation with regular reviews and feedback loops
Smooth go-live including training for your team
KPI monitoring and continuous process improvement
Long-term support and further development
We train your team and provide you with best practices
Regular review sessions for your processes
Dedicated contact person for questions
Access to our process library and templates
You define requirements and test the results
We implement the processes technically – fast and clean
Joint go-live with close coordination
Flexible support as needed
Our Consulting Services
We support you in every phase of your BPM project – from strategic planning to operational implementation and continuous optimization.
BPM Strategy
We help you develop a long-term BPM strategy that aligns with your business goals and ensures sustainable success.
Digital Transformation Roadmap
Governance & Compliance Consulting
Tool Evaluation & Vendor Selection
Requirements & Process Analysis
Together we identify optimization potential in your existing processes and develop a clear roadmap for improvements.
As-Is Analysis & Weakness Identification
Process Workshops with Stakeholders
ROI Calculation & Business Case
Enablement
Your team will be enabled to use and develop FireStart independently – with practical training and well-designed training concepts.
User Training & Power User Workshops
Best Practices & Governance Frameworks
Change Management Support
Implementation
We implement your processes in FireStart and ensure a smooth start – technically sound and user-centered.
BPMN Modeling & Process Design
System Integration & Interfaces
Testing & Quality Assurance
Optimization
After go-live, we support you in continuously improving your processes and unlocking new potential.
Performance Monitoring & KPI Tracking
Process Reviews & Optimization Workshops
Scaling to Additional Processes
Support
Focus on your core business – we take care of operations, maintenance, and further development of your FireStart environment.
Technical Support & Helpdesk
System Administration & Updates
Proactive Monitoring & Incident Management
Our Consulting Approach
We combine methodological expertise with practical experience
Understand & Analyze
We take time to understand your specific requirements, challenges, and goals. Together with your team, we analyze the current situation and identify quick wins as well as long-term optimization potential.
Design & Model
Based on the analysis, we develop to-be processes together according to BPMN 2.0 standard. We focus on pragmatic solutions that fit your organization – not theoretical ideals, but implementable processes.
Implement & Enable
Implementation is iterative and agile. We work closely with your team and ensure knowledge transfer. After go-live, you'll be able to operate and develop FireStart independently.
FireStart Consulting Team - Three Colleagues in Discussion
FireStart GmbH – Am Winterhafen 1, 4020 Linz, Austria. CEO: Johannes Roth. Gegründet 2008. 25+ Mitarbeiter. 220+ Kunden in der DACH-Region. Auszeichnungen: Toolmasters 2021–2025.
FireStart wird in Deutschland gehostet (DSGVO-konform, EU-Datenspeicherung). Website: www.firestart.com. Kontakt: sales@firestart.com.
