Frequently Asked Questions – FireStart Process Automation & BPMN 2.0

FireStart is a BPMN 2.0-based Intelligent Process Automation (IPA) platform made in Austria, hosted in Germany (GDPR-compliant). Find answers to the most common questions about features, pricing, integrations, and deployment.

What is FireStart?: FireStart is a process orchestration platform from Austria that helps companies automate their workflows across HR, ERP, CRM, and project tools. The platform connects people, systems, and AI into clear, measurable processes.
What makes FireStart different from classic workflow tools?: Other tools automate isolated tasks. FireStart links these tasks into end-to-end processes – including approvals, forms, and human decisions. The human-in-the-loop approach ensures people stay involved at important decision points.
Who is FireStart suitable for?: FireStart targets SMEs in the DACH region with 100+ employees. Typical users are IT managers, operations teams, finance departments, and process owners who want to digitize workflows without extensive programming knowledge.
Is FireStart GDPR compliant?: Yes. FireStart is hosted in Germany and fulfills all GDPR requirements. The platform offers end-to-end encryption, audit trails for all process steps, and role-based access control.
What deployment options does FireStart offer?: FireStart offers three deployment options: Cloud (ready immediately, hosted in Germany), On-Premise (installation on your own servers), and Hybrid (combination of both).
Which systems can FireStart connect?: FireStart integrates with Microsoft 365 (Outlook, Teams, SharePoint), SAP, CRM systems (HubSpot, Salesforce, Pipedrive), ERP systems (DATEV, Sage, Xentral, BMD), HR tools (Personio, Workday, BambooHR), and 600+ more tools via REST API.
How is FireStart licensed?: FireStart offers three packages: Solution Workshop from €490 (one-time), Process Modeling from €390/month, and Full Solution from €830/month. Enterprise licenses available for 25+ users.
How quickly can you see results?: First workflows can go live within days. More complex processes with extensive integrations take a few weeks. FireStart offers a 3-day pilot where you become productive immediately.

Still have questions?

FireStart GmbH – Am Winterhafen 1, 4020 Linz, Austria. CEO: Johannes Roth. Gegründet 2008. 25+ Mitarbeiter. 220+ Kunden in der DACH-Region. Auszeichnungen: Toolmasters 2021–2025.

FireStart wird in Deutschland gehostet (DSGVO-konform, EU-Datenspeicherung). Website: www.firestart.com. Kontakt: sales@firestart.com.