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Why FireStart?

FireStart is a process automation software - a turbo for digital transformation. Save resources, reduce costs and enable your team to do more work that's fun.
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+43 732 9004-20

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supporting hours

Mon - Thu 09:00 - 17: 00

Fri 09:00 - 12:00

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Time zone

GMT +1

Telephone
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Support Kontaktformular - Prioritäten

How to categorize the urgency of your request

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Minor: Minor problems such as bugs in the user interface, questions and feature requests.
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Normal: The use of a part of the system is slightly restricted. The error has an insignificant impact on business processes or security, but allows further work without restriction.
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High: The appropriate use of a part of the system is severely restricted. The error has a significant impact on business processes and/or security, but enables further work with important system functionalities. Workarounds are possible and useful.
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Urgent: Appropriate use of the system is not possible or is unreasonably restricted. The error has a serious impact on business processes and/or security. These are mainly errors that preclude further processing for important system functionalities. The problem must occur in a live system.

Support contact form

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Customer Portal

Unser Kundenportal ist die Schaltzentrale für Effizienz und Komfort. Hier erhält man jederzeit Zugriff auf wichtige Informationen und Funktionen, die das Leben der FireStart User einfacher machen.

Das Kundenportal bietet alles an einem Ort, rund um die Uhr, von überall aus.

Entdecken Sie die Vorteile:

  • Zeitersparnis: Kein lästiges Warten in der Hotline oder beim Kundendienst. Erledige alles bequem online.

  • Transparenz: Behalte den Überblick über Feature Requests, Bugs und Services.

  • Sicherheit: Die Daten sind bei uns in besten Händen. Wir legen höchsten Wert auf Datenschutz und Sicherheit.

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