Why FireStart?

FireStart is a process automation software - a turbo for digital transformation. Save resources, reduce costs and enable your team to do more work that's fun.

+43 732 9004-20

supporting hours

Mon - Thu 09:00 - 17: 00

Fri 09:00 - 12:00

Time zone

GMT +1

Telephone

Support Kontaktformular - Prioritäten

How to categorize the urgency of your request

Minor: Minor problems such as bugs in the user interface, questions and feature requests.

Normal: The use of a part of the system is slightly restricted. The error has an insignificant impact on business processes or security, but allows further work without restriction.

High: The appropriate use of a part of the system is severely restricted. The error has a significant impact on business processes and/or security, but enables further work with important system functionalities. Workarounds are possible and useful.

Urgent: Appropriate use of the system is not possible or is unreasonably restricted. The error has a serious impact on business processes and/or security. These are mainly errors that preclude further processing for important system functionalities. The problem must occur in a live system.

Support contact form

Customer Portal

Hier gelangt man zu dem FireStart Customer Portal, einer zentralen Anlaufstelle für alle FireStart Kunden & Partner. Folgende Highlights möchten wir hier herausstellen:

Immer die neuesten Informationen zu unserer Produkt-Roadmap sowie die Möglichkeit, uns darauf Feedback zu geben
Umfangreiche Dokumentationen, Videos und andere Hilfestellung für die Nutzung von FireStart
Die Möglichkeit, Anfragen an unser Support-Team zu stellen und eine Übersicht über laufende Tickets zu haben
Ein besonderes Highlight: der Community-Bereich sein, in dem sich Kunden untereinander zu FireStart-Themen austauschen, Wissen teilen und Tipps & Tricks weitergeben können.