How the FireStart Townhall works:
Every month, the ‘Folks of FireStart’ all meet for a communal – in our case virtual – exchange, during which management updates us on the latest company developments and fields questions from the team afterwards. This is how we practice one of our most important values: company-wide transparency.
Appreciating our team members is a matter near to our hearts, which is why everyone gets the opportunity to present current projects during the Townhalls. In slots, which can be booked before each session, employees have the chance to present a finished project, milestone, or other achievement. And, of course, other team members have the opportunity to offer constructive feedback.
Should there be any topics that weren’t addressed in the Townhall, but are still important to the team, employees can submit questions both before and during the Townhall. Before the Townhall, everyone can submit anonymous questions via a form, and these questions will be answered in the Q&A session that ends each meeting.
It’s an Eternal Cycle; or: Ask for Feedback
At FireStart, continuous improvement is a top priority for us. No, not because it’s a buzzword, but because we truly care about and value the ideal. It’s not for nothing that our BPM platform describes a cycle whose final step is ‘Improve’.
As such, we also strive to constantly improve and develop our Townhall: After each session, a short questionnaire is sent to the entire FireStart team. From the responses we’re able to identify potential areas of improvement for the next Townhall; and the cycle starts anew.
Particularly in the times of COVID-19, where our team is working from home, we’ve begun to appreciate our Townhalls even more. They give us the opportunity to see our teammates – at least virtually –, encourage the exchange of ideas, and give us a feeling of community. For us, the Townhalls are an enrichment that don’t want to do without.
Our Townhall Checklist
You’ve acquired a taste for Townhalls and want to introduce them in your company? Here is our handy checklist to Townhalls à la FireStart: