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FireStart announces technology partnership with Hyperfish to drive process automation with accurate profiles

The award-winning team at FireStart have begun a technology partnership with Hyperfish, to deliver the benefits of complete profiles to customers of their business process management platform. Hyperfish offers a leading solution in profile management that incorporates the latest innovations in AI and Bot technology.

As organizations invest more and more in business process automation (BPA) there is also an increased focus on workflow management and monitoring to ensure workflows are achieving operational efficiencies. Many organizations struggle to achieve the full value from their BPA investment, due to missing and inaccurate employee profiles. Regarding Office 365 BPA, even small organizations find it difficult to keep employee profile data accurate that drive accurate workflow routing and approvals.

Shyamal Addanki, VP North America explains that “The successful automation of business processes and their ongoing management is significantly hindered when employee information is missing and incomplete.” “Through our partnership with Hyperfish we can minimize the lost time caused by incorrectly routed workflows and workflows that cannot correctly escalate the organizational hierarchy”.

The partnership with Hyperfish is a natural fit for FireStart with both organizations’ shared focus on Office 365 and helping companies get the most out of their Microsoft investment.

We feel privileged that Shyamal and the team at FireStart have chosen Hyperfish as a technology partner,” said Dan Stoll, VP of Technology at Hyperfish. “FireStart has a passion for user-friendly and innovative solutions, a passion that we share at Hyperfish. We are excited about the solutions this partnership will deliver”.

About FireStart

FireStart is the leading low-code Business Process Management Suite in the Microsoft ecosystem, offering a unique combination of professional process management and powerful workflow automation in one consistent management interface. It was created in 2006 with one purpose – to deliver a user-friendly solution that makes daily business more efficient and structured.

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About Hyperfish

Hyperfish helps bring your company directory to life by ensuring directory and profile information is always complete and up to date. Based in Kirkland, Washington with a global network of solution partners, Hyperfish has established itself as a must-have add-on for Microsoft Office 365 implementations. Using Hyperfish, organizations improve service delivery, increase employee engagement, and unlock new capabilities in Microsoft Office 365. Hyperfish was acquired by LiveTiles in May 2018.

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