The Power of Process Mining
Celonis is a software company founded in 2011 with head offices in Munich and New York. As a pioneer in process mining technology, Celonis helps global industry leaders such as Vodafone and L’Oréal to identify, analyze, optimize and monitor critical and complex business processes.
Celonis has developed a solution that provides an end-to-end visualization of a wide range of processes. The software analyzes data from the event logs in the underlying operating systems, such as SAP, Oracle and Salesforce. Based on this analysis, the Celonis software then shows how the processes within a company work – whether department- or location-specific or across different operating systems. Celonis thereby offers a data-based decision-making tool for companies in all industries. The use of artificial intelligence and machine learning in the process mining solution from Celonis also allows you to continuously optimize business processes.
The intelligent analysis of digital process data gives users clear insights into weak points in a company’s processes and their causes. Celonis can help companies to improve the efficiency of their financial, supply chain, IT, sales and customer service functions. Cutting-edge AI technologies and intelligent algorithms help the user to evaluate analysis results and identify weak points, and make it possible to perform a fully automated root-cause analysis to identify and rectify inefficiencies within processes, such as rework and manual tasks. Celonis learns from process sequences, automatically detects any deviations from the expected path, and explains the reasons for undesirable patterns. Process analytics no longer only relies upon analyzing past sequences, it now also allows us to look to the future. This kind of process mining offers companies significant added value. Efficient processes are critical to achieving optimum results and a high level of customer satisfaction.
It’s no wonder that Celonis was valued at more than one billion US dollars in 2018, and therefore is a verified “unicorn”. It has now reached a value of 2.5 billion US dollars.
We are delighted to be working with this extremely successful and innovative software company as a FireStart technology partner. By joining forces, we can harness the synergies between process mining and process management.
Munich, New York
- Event Collection
- User Interaction Data Collection
- Process Mining AI
- Process Discovery
- Process Analytics
- Machine Learning
- Action Engine
- Process Automation
- Transformation Center