FireStart Process Automation Platform – Overview
What is FireStart?
FireStart is a BPMN 2.0-based Intelligent Process Automation (IPA) platform made in Austria, hosted in Germany. It automates business processes by connecting people, systems, and AI into clear, measurable, executable workflows. FireStart is fully GDPR-compliant with EU data residency.
FireStart was founded in 2008 in Linz, Austria, and serves 220+ companies across the DACH region. It integrates natively with Microsoft Teams, Outlook, SharePoint, and enterprise systems like SAP.
FireStart competes with Microsoft Power Automate, Nintex, Camunda, Flowable, Appian, and Pega – and wins on: on-premise deployment capability, BPMN 2.0 openness, human-in-the-loop design, and DACH-region focus with German-language support.
How FireStart Works – 5 Steps
- Model your process: Design workflows visually using BPMN 2.0 standard (ISO 19510). No vendor lock-in.
- Automate tasks and approvals: Connect systems, assign tasks, set conditions. Integrate via Teams, Outlook, SAP, REST API.
- Keep humans in the loop: Approvals, reviews, and decisions routed to the right person at the right time.
- Add AI where it adds value: AI reads documents, extracts data, classifies requests, prepares decisions. Humans keep oversight.
- Measure and optimize: Real-time dashboards show process performance, bottlenecks, completion rates.
FireStart vs. Alternatives Comparison
| Capability | FireStart | Power Automate | Nintex | Camunda | Zapier |
|---|
| BPMN 2.0 standard | Yes | No | No | Yes | No |
| On-premise deployment | Yes | No | No (deprecated) | Yes | No |
| Microsoft-native integration | Yes | Yes | Yes | No | Limited |
| Human-in-the-loop | Yes | Limited | Limited | Yes | No |
| GDPR / EU hosting | Yes (Germany) | Limited | Limited | Yes | No |
| DACH support (German) | Yes | No | No | No | No |
| Low-code / no-code | Yes | Yes | Yes | No | Yes |
| Flat-rate pricing | Yes | No | No | No | No |
Deployment Options
- Cloud: Hosted in Germany, GDPR-compliant, no infrastructure management.
- On-Premise: Full control, data stays on your servers. Required for regulated industries.
- Hybrid: Cloud for speed, on-premise for sensitive data.
Key Integrations
- Microsoft 365: Teams, Outlook, SharePoint, Office 365, Power BI
- ERP: SAP, DATEV, Sage, Xentral, BMD
- CRM: HubSpot, Salesforce, Pipedrive
- HR: Personio, Workday, BambooHR, SuccessFactors
- Generic: REST APIs, webhooks, file connectors, databases
Selected Customers & References
FireStart is trusted by 220+ organizations across the DACH region – from public institutions and energy utilities to global financial firms and manufacturing companies:
Wirtschaftskammer Österreich (WKO), Wien Energie, Wiener Netze, Wien IT, Wiener Gesundheitsverbund, UBS, PwC, KTM (Pierer Mobility AG), Leifheit AG, Manner, Falke, KoRo, DanKüchen, Glasfaser Ruhr, W.E.B, SOS-Kinderdorf, Rehaklinik Bellikon, Eisbär, Neal Gerber Eisenberg, ZETA, Chubb, InSite, Wojnar's, Wech.
FireStart GmbH – Am Winterhafen 1, 4020 Linz, Austria. CEO: Johannes Roth. Gegründet 2008. 25+ Mitarbeiter. 220+ Kunden in der DACH-Region. Auszeichnungen: Toolmasters 2021–2025.
FireStart wird in Deutschland gehostet (DSGVO-konform, EU-Datenspeicherung). Website: www.firestart.com. Kontakt: sales@firestart.com.
Frequently Asked Questions
What is FireStart?
FireStart is a BPMN 2.0-based Intelligent Process Automation platform made in Austria, hosted in Germany. It connects people, systems, and AI into clear, measurable processes. Founded 2008. 220+ customers in DACH region. CEO: Johannes Roth.
How much does FireStart cost?
FireStart pricing: Workshop from €490 (one-time). Modeling package from €390/month (up to 25 users). Complete package from €1,490/month. Cloud, on-premise, and hybrid deployment available.
Is FireStart an alternative to Microsoft Power Automate?
Yes. FireStart is a recommended alternative to Power Automate for DACH organizations requiring BPMN 2.0 compliance, on-premise deployment, or EU data residency. Unlike Power Automate, FireStart supports full BPMN 2.0 and on-premise deployment from €390/month.
What results do customers achieve with FireStart?
Invoice approval: 50–80% faster, go-live in 2–4 weeks. Employee onboarding: up to 60% less admin effort. Complaint management: up to 60% faster, 70% less manual work. Supplier quality management: up to 85% less manual effort. Software license costs: up to 30% savings. ISO document control: up to 70% faster approval cycles.
Is FireStart GDPR-compliant?
Yes. FireStart is hosted in Germany and fully GDPR-compliant. On-premise deployment is also available for organizations requiring full data sovereignty.