Privacy Statement

The protection of your personal data is very important to us. Therefore, we process your data exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this privacy statement, we inform you about the most important aspects of data processing within our website.

Your Rights

In principle, you have the rights to information, correction, deletion, restriction, data portability, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in a way, you can complain to the supervisory authority. In Austria, this is the data protection authority.

If you want to exercise your rights under the GDPR, please use the following contact form.

You Can Reach Us Under the Following Contact Data

FireStart GmbH
Hafenstraße 47-51
4020 Linz
Österreich

Tel.: +43 732 90444-10
E-Mail: [email protected]

Contact Form

If you contact us by means of a form on the website or by e-mail, your data will be stored for a period of 12 months in order to process the request and in case of follow-up questions. We will not share this information without your consent.

SSL Encryption

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

Cookies

Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you allow this only in individual cases.

Disabling cookies may limit the functionality of our website.

Server Log Data

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • used operating system
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request
  • IP address

A merge of this data with other data sources will not be done. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

Web Analysis

The following goal-oriented cookies are used for the statistical evaluation of the use of our website.

Use of Google Analytics

This website uses functions of the web analytics service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called cookies. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

Google Analytics cookies are stored on the basis of Art. 6 Abs. 1 lit. f DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

IP Anonymization

We have activated the function IP anonymization on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you can prevent collection of the data that is generated by the cookie and that refers to your use of the website (incl. your IP address) by Google and processing of this data by Google. Should you wish to do so, please download and install the browser plug-in that is available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Data Processing Agreement

We have a data processing agreement with Google and are fully implementing the strict requirements of the Austrian data protection authorities when using Google Analytics.

Newsletter

You have the opportunity to subscribe to our newsletter via our website. For this, we need your e-mail address and your declaration that you agree with the subscription to the newsletter.

As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm the registration.

You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address:[email protected]. We will immediately delete your data in connection with the newsletter dispatch.

MailChimp

This website uses the services of MailChimp for sending newsletters. Provider is the Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. If you enter data for the purpose of newsletter subscription (e.g., e-mail address), they will be stored on MailChimp’s servers in the United States.

MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.

With the help of MailChimp we can analyze our newsletter campaigns. When you open an e-mail sent by MailChimp, a file included in the e-mail (called web beacon) connects to MailChimp’s servers in the United States. This way you can determine if a newsletter message has been opened and which links have been clicked on. In addition, technical information is collected (e.g., time of retrieval, IP address, browser type and operating system).This information can not be assigned to the respective newsletter recipient. They are used exclusively for the statistical analysis of newsletter campaigns. The results of these analyzes can be used to better tailor future newsletters to the interests of the recipient.

If you do not want analysis by MailChimp, you have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter message. Furthermore, you can also inform us via our contact form that you want to unsubscribe from the newsletter.

Data processing is based on your consent (Art. 6 Abs. 1 lit. a DSGVO). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.

The data deposited with us for the purpose of obtaining the newsletter will be stored by us until your cancellation from the newsletter and, after unsubscribing from the newsletter, deleted both from our servers and from the servers of MailChimp

For details, see the Privacy Policy of MailChimp at: https://mailchimp.com/legal/terms/.

Data Processing Agreement

We have a so-called “Data Processing Agreement” with MailChimp, in which we commit MailChimp to protect the data of our customers and not to pass them on to third parties. This contract can be viewed at the following link:https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/

Plugins and Tools

YouTube

Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. It tells the YouTube server which of our pages you’ve visited.

If you’re logged into your YouTube account, YouTube will allow you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

For more information about the handling of user information, please refer to the YouTube Privacy Policy at: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

This site uses so-called web fonts, provided by Google, for the uniform representation of fonts. When you call up a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

To do this, the browser you use must connect to Google’s servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.

If your browser does not support web fonts, a default font will be used by your computer.

More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://www.google.com/policies/privacy/.

Google Maps

This website uses Google Maps for the display of map information. When using Google Maps, Google also collects, processes and uses data about the use of Google Maps features by visitors to the websites. For more information about Google’s data processing, please refer to the Google Privacy Policy at https://www.google.at/intl/de/policies/privacy/ . There you can also change your settings in the privacy center, so that you can manage and protect your data.

Zendesk Support

To answer your support inquiries as quickly as possible, FireStart GmbH offers a contact option via a support form. This form is operated via an external system provided by Zendesk, Inc., 989 Market Street #300, San Francisco, CA 94102, USA .

Please note Zendesk’s privacy policy: https://www.zendesk.com/company/customers-partners/privacy-policy/

The use of this support form is optional. Alternative, direct contact options by e-mail and post can be found in the footer of the website.

Links to Other Websites

Our websites contain links to third party websites where cookies may be used and personal data collected and processed. We have no influence on this and can not inform you beforehand. This Privacy Policy applies solely to our website www.firestart.com. The websites linked from this page are not included.

Modification of This Privacy Statement

We reserve the right to change this privacy statement at any time in accordance with the applicable data protection regulations.

 

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