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The Sweet Taste Of Automated Workflows.

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Josef Manner & Comp AG is a rare example of a large, successful Austrian company that is still family-owned as it has been since its founding in 1890. Its main factory in Vienna and branch in Lower Austria employ roughly 700 employees.

Manner stands for tradition, quality, and consistency. To continue strengthening these values, the decision was made to build a standardized process and risk management system. The FireStart BPM Suite was chosen as the right software solution for this.

700 +
Employees in Austria
130 + years
Of Experience
50 +
Countries Manner Exports To

Challenge

Process maps, core, and support processes should be depicted in a tool that allows for efficient process management in a company the size of Manner. Moreover, it should allow for the integration of a risk management system and the structuring of a ticketing system. Furthermore, a workflow engine for executing select processes was planned.

Approach

Process maps, core, and support processes should be depicted in a tool that allows for efficient process management in a company the size of Manner. Moreover, it should allow for integrating a risk management system and the structuring of a ticketing system. Furthermore, a workflow engine for executing select processes was planned.

Result

After a brief introductory project, Manner’s process management system could ascertain processes in an organized manner together with the departments involved. All process information, from the process, maps to the individual process, is available in a revision-proof system environment and can be professionally refined. Access to the latest process information is available to employees via the new SharePoint intranet portal. Current processes in the product, IT service, and risk management department are being automated in workflow projects.

 

Smarter & Faster Decision Making
Increase Productivity
Reduction in Manual Work
Automated Workflows
Revision Proof Model Processing
High Level of User Friendliness
No data was found

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