Improved Process Quality and Global Collaboration

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Based in the Austrian town of Groß-Siegharts, TEST-FUCHS GmbH is an international family-run company with branches in Germany, Italy, Spain, Great Britain, France, the United States, Singapore, and China.

TEST-FUCHS has been operating in the field of aeronautics for more than 70 years, producing everything required in the industry from mobile aircraft, and lubricating oil pumps, to maintenance and repair of all aircraft components.  

100 +
Processes Implemented with FireStart
70 + years
On Market
600 +
Employees

Challenge

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TEST-FUCHS is required to meet mandatory strict statutory requirements, meaning that process quality must come first. The rigorous documentation done by TEST-FUCHS led to mountains of paperwork that caused them to consider upgrading to digital processes. Having a clear structure in place allows the organization to have more time for innovation, something the company does well.  

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Approach

FireStart worked collaboratively with TEST-FUCHS to reconceive over 100 processes and modeled them within a centralized system. Required documents were integrated into the workflow, and approvals were moved to the process portal, allowing for greater compliance and flexibility company-wide. Simplified processes and a clear overview gave each employee greater role clarity. These solutions were ideal for a company looking to continue its global expansion. 

Result

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TEST-FUCHS transformed its process ecosystem with FireStart. They were able to achieve milestones such as digitizing their onboarding process and integrate all documentation into digital workflows. TEST-FUCHS improved employee clarity of daily tasks and processes, while simultaneously improving global collaboration worldwide. With more transparency and greater compliance, TEST-FUCHS can now transition seamlessly into the digital age and continue to scale.

100 processes modeled and optimized 

Documentation integrated into workflows

Digitized the onboarding process

FireStart supports us in realizing the high quality standards of our products and services. The simple option of assessing process change in an overall context allows us to pinpoint company-wide potentials for optimization quickly. We are looking forward to our future digital journey with FireStart!

Tanja Kolm - Deputy Head of Department Organization

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