Wirtschaftskammer Österreich (Austrian Economic Chamber) logo

Reducing Process Lead Time and Adding Transparency In the Documentation

WKO_mit_Logo

As the voice of Austrian business, Austrian Economic Chamber (WKO) is committed to forward-looking policies which benefit the economy e.g. tax relief, cutting red tape, subsidies. WKO are modern service providers and offer fast expert advice on topics from labour laws to customs information.

The successful project Elektronischer Mappenlauf (ELMA, Electronic Filing Management), a cooperation with Atos and FireStart has led to a massive reduction of process lead time and to more transparency in documentation.

50 %
Reduced Lead Time
75 + years
Of Experience
517 000 +
Companies Represented

Challenge

Like many large enterprises and institutions, the Austrian Federal Economic Chamber deals daily with approval processes. Thus far, documents were printed out for these purposes, filed in a binder, and given a circulation slip that defined the analog “workflow.” Especially time-sensitive decisions often involved employees searching for a binder and physically carrying it to the next stations.
About 6,000 of these binders were in circulation each year— WKO goal was to reduce the duration of these approval processes and improve traceability and documentation.
Additionally, interdepartmental cooperation was to be improved, and the use of binders and paper made redundant.

Approach

Atos, in cooperation with FireStart and HPC Dual, implemented a digital signature solution for the Austrian Economic Chamber (WKO) and its employees, which reduced lead time by at least 50 percent.

Elektronischer Mappenlauf (ELMA) is a central platform for all approvals and digital signatures on various documents and contracts within the Austrian Economic Chamber (WKO). ELMA is the ideal user surface to sign and approve documents internally.

For this purpose, FireStart provides the BPM Business Process Management solution used in workflow realization. The solutions and technologies used here, especially FireStart, are not limited to this one project. They can also be used for digitizing other processes, such as the requirements workflows for IT equipment, user rights, literature—as FireStart’s BPM Suite is ideally suited to modelling processes and automating workflows.

Result

Reduction of Lead Time By at Least 50 Percent
Process Automation and Standardization Implemented
Reduction in Manual Work
Increased Operational Efficiency

The successful project Elektronischer Mappenlauf (ELMA, Electronic Filing Management), a cooperation with Atos, has led to a massive reduction of process lead time and to more transparency in documentation.

Austrian Economic Chamber

Read more Success Stories

Test-Fuchs has been operating in the field of aeronautics, maintaining an enormous development effort and call for compliance with a plethora of quality norms. There has been a need to rethink processes and rearrange them into a clear structure. How did they do that? With the FireStart BPM platform.
COPA-DATA is the only independent software manufacturer to combine in-depth experience in automation with the new possibilities of digital transformation – reliable, future-proof and operating worldwide COPADATAs vision is to enable everyone who works with industrial plants or deals with infrastructure to complete their tasks easily. FireStart was happy to help.
The first step we took was to thoroughly understand LENZE SE’s operational structure, complexity, and improvement points – allowing us to orchestrate a strategically sound, interweaved and future-ready solution. FireStart’s core products and strategy help built the foundation for LENZE group’s digital process transformation strategy for the next 5 years.

Contact us
to perform as one