As the voice of Austrian business, Austrian Economic Chamber (WKO) is committed to forward-looking policies which benefit the economy e.g. tax relief, cutting red tape, subsidies. WKO are modern service providers and offer fast expert advice on topics from labour laws to customs information.
The successful project Elektronischer Mappenlauf (ELMA, Electronic Filing Management), a cooperation with Atos and FireStart has led to a massive reduction of process lead time and to more transparency in documentation.
Like many large enterprises and institutions, the Austrian Federal Economic Chamber deals daily with approval processes. Thus far, documents were printed out for these purposes, filed in a binder, and given a circulation slip that defined the analog “workflow.” Especially time-sensitive decisions often involved employees searching for a binder and physically carrying it to the next stations.
About 6,000 of these binders were in circulation each year— WKO goal was to reduce the duration of these approval processes and improve traceability and documentation.
Additionally, interdepartmental cooperation was to be improved, and the use of binders and paper made redundant.
Atos, in cooperation with FireStart and HPC Dual, implemented a digital signature solution for the Austrian Economic Chamber (WKO) and its employees, which reduced lead time by at least 50 percent.
Elektronischer Mappenlauf (ELMA) is a central platform for all approvals and digital signatures on various documents and contracts within the Austrian Economic Chamber (WKO). ELMA is the ideal user surface to sign and approve documents internally.
For this purpose, FireStart provides the BPM Business Process Management solution used in workflow realization. The solutions and technologies used here, especially FireStart, are not limited to this one project. They can also be used for digitizing other processes, such as the requirements workflows for IT equipment, user rights, literature—as FireStart’s BPM Suite is ideally suited to modelling processes and automating workflows.
The successful project Elektronischer Mappenlauf (ELMA, Electronic Filing Management), a cooperation with Atos, has led to a massive reduction of process lead time and to more transparency in documentation.