Product Phase Out

Transitioning smoothly with FireStart

Phasing out a software or hardware is not an unusual practice. Reasons can vary from the product being obsolete to shifts in company strategy and approach. Whatever the reason, the process of phasing out is not a trivial effort – and should not be treated so.

A poorly executed phase out could harm a company in various degrees. This includes incurring high cost for trouble shooting, confused partners and distribution channels, loss of customer loyalty and having a tarnished reputation.

To implement a proper phase out process, all stakeholders should be granted enough time and resources to prepare and anticipate changes. The marketing team would need to update websites and catalogues, the product team would need to ensure a replacement is in place, R&D would need to understand its repercussions and customer support would need to anticipate questions.

All of the above requires coordination to ensure everyone is aligned and ready.

FireStart’s phase out solutions help you oversee and manage the entire ecosystem through the entire process:

    • Reminders and progress updates are automated
    • Checking every box you’ve set for the course – saving you the time and effort from reaching out to departments independently

More Use Cases:

With an automated purchase to pay process, your payments are received more quickly, allowing accurate cash flow prediction and spend analytics. Store all of your data in a central hub: the FireStart Platform.
The phase out is a crucial product process often poorly treated by the product owner. With FireStart you can monitor your portfolio and control phase out of less attractive offerings to maximize your outcome.
With an automated procurement process from FireStart you can maximize efficiency and resources and also improve flexibility in your procurement management.

Customer Success Stories:

The first step we took was to thoroughly understand LENZE SE’s operational structure, complexity, and improvement points – allowing us to orchestrate a strategically sound, interweaved and future-ready solution. FireStart’s core products and strategy help built the foundation for LENZE group’s digital process transformation strategy for the next 5 years.
Test-Fuchs has been operating in the field of aeronautics, maintaining an enormous development effort and call for compliance with a plethora of quality norms. There has been a need to rethink processes and rearrange them into a clear structure. How did they do that? With the FireStart BPM platform.
COPA-DATA is the only independent software manufacturer to combine in-depth experience in automation with the new possibilities of digital transformation – reliable, future-proof and operating worldwide COPADATAs vision is to enable everyone who works with industrial plants or deals with infrastructure to complete their tasks easily. FireStart was happy to help.

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