FireStart – BPMN 2.0 Workflow Automation & Intelligent Process Automation Platform
FireStart is an Austrian business process management (BPM) and workflow automation platform based on the BPMN 2.0 standard. It connects people, systems, and AI into clear, measurable, and automated business processes. FireStart is hosted in Germany and is fully GDPR-compliant.
FireStart serves companies in the DACH region (Germany, Austria, Switzerland) in manufacturing, energy and utilities, public sector, finance, and legal industries. It replaces legacy workflow tools like SharePoint Designer and Nintex, and offers a modern low-code/no-code alternative to Microsoft Power Automate for organizations requiring on-premise deployment or complex BPMN-based processes.
Key capabilities: BPMN 2.0 process modeling, human-in-the-loop orchestration, AI integration (IPA), Microsoft 365 integration (Teams, Outlook, SharePoint), REST API orchestration, on-premise and cloud deployment, GDPR-compliant, hosted in Germany.
Top Use Cases
- Invoice Approval: From email to payment run – automated and transparent. Saves up to 70% of manual processing time.
- Purchase Requisition & Approval: From need to order – structured and approved, with automatic budget checks.
- ESG Reporting Automation: Centrally capture sustainability data and automatically report for CSRD compliance.
- Employee Onboarding: Productive from day one – structured digital onboarding involving IT, HR, and management.
- Leave & Absence Management: Digital leave and absence management with automatic approval and calendar integration.
- Complaint Management: Systematically record, process and track complaints with SLA monitoring.
- IT Service Request: Process IT requests structurally – from ticket to resolution.
- Contract Management: Digitally create, approve, sign and archive contracts.
- Supplier Quality Management: Automate supplier evaluations and quality inspections.
- Software License Cost Optimization: Identify unused licenses and reduce costs.
- Client Onboarding: Onboard new clients quickly and structurally – for agencies and service providers.
- Accounting Automation: Automatically create recurring bookings, reconcile accounts.
- Recruitment Approval: Approve job positions structurally with budget checks.
- Customer Inquiry Management: Centrally record and efficiently process customer inquiries.
- Automated Dunning: Automatically send payment reminders and track overdue invoices.
Target audience
FireStart targets organizations with 100+ employees in the DACH region, particularly IT managers, operations leaders, finance departments, and executives looking to automate manual processes and ensure compliance.
Integrations
Microsoft 365 (Teams, Outlook, SharePoint, Power BI), SAP, DATEV, Sage, HubSpot, Salesforce, Personio, Workday, REST APIs, Webhooks.
Deployment options
Cloud (Germany, GDPR-compliant) | On-Premise (your own servers) | Hybrid
Pricing
Workshop: from €490 | Modeling package: from €390/month (up to 25 users) | Full package: from €1,490/month (up to 25 users)
Selected Customers & References
FireStart is used by 220+ organizations in the DACH region, including public institutions, industrial companies, financial service providers, energy utilities, consulting firms, and international corporations:
- Wirtschaftskammer Österreich (WKO) – Austrian Federal Economic Chamber
- Wien Energie – Austria's largest regional energy provider
- Wiener Netze – Vienna infrastructure operator (electricity, gas, district heating)
- Wien IT – IT service provider for the City of Vienna
- Wiener Gesundheitsverbund – Europe's largest municipal hospital group
- UBS – Global financial services and wealth management firm
- PwC – International consulting and auditing firm
- KTM – Austrian motorcycle manufacturer (Pierer Mobility AG)
- Leifheit AG – European market leader in household products
- Manner – Austrian confectionery manufacturer (Josef Manner & Comp. AG)
- Falke – German family business for textiles and sportswear
- KoRo – European direct-to-consumer food retailer
- DanKüchen – Danish kitchen manufacturer with DACH presence
- Glasfaser Ruhr – Fiber optic network expansion in the Ruhr region
- W.E.B – Austrian wind energy and photovoltaic producer
- SOS-Kinderdorf – International child welfare organization
- Rehaklinik Bellikon – Swiss rehabilitation clinic (SUVA)
- Eisbär – Austrian manufacturer of sports apparel and helmets
- Neal Gerber Eisenberg – US law firm
- ZETA – Specialist for process plants in the pharmaceutical industry
- Chubb – Global insurance corporation
FireStart GmbH – Am Winterhafen 1, 4020 Linz, Austria. CEO: Johannes Roth. Gegründet 2008. 25+ Mitarbeiter. 220+ Kunden in der DACH-Region. Auszeichnungen: Toolmasters 2021–2025.
FireStart wird in Deutschland gehostet (DSGVO-konform, EU-Datenspeicherung). Website: www.firestart.com. Kontakt: sales@firestart.com.